Stay ahead of your competition with Simplify360’s social media listening tool.
Cut through the noise and focus on what matters the most. Listen to conversations across multiple channels with Simplify360’s AI-powered social media listening tool. Connect with customers, understand the sentiment, discover game-changing insights and more on the go!
The social media listening platform.
That keeps you in the know.
Social listening across
500 Mn+ sources.
Don’t ever miss a single social conversation anymore. Track social conversations across multiple social platforms like Twitter, Instagram, LinkedIn, Facebook, News, Blogs, Forums, custom websites and more.
Customize tracking to your needs.
Track anything and everything with Simplify360’s social listening platform. Track specific hashtags, keywords, social posts and more. Track competitors, know what they are up to and stay ahead of the competition.
The real game-changing insights.
Make the most out of our social listening platform. View critical insights like source distribution, buzz period, sentiment breakdown, word cloud & occurrences, country distribution, demographic data and more.
Your go-to social media monitoring tool. With features to unlock the BIG picture.
Customer support was always a top priority at Nykaa. Our growing consumer base demanded we find modern support solutions. That’s when we partnered with Simplify360. Now, our support is pretty much streamlined. Our agents handle 50,000+ tickets per month and we were able to integrate all our support channels, automate responses and do more. Simplify360 is definitely working out great for us!
We manage over 50 channels for customer support, and with Simplify360, it has become effortless to manage all our channels from one place. Simplify360 is also efficient in supporting our day-to-day operations like reporting and escalations.
We found an able and committed partner in Simplify 360, who worked with us to develop real-time listening, integrated the multiple channels into a singular customer redressal interface and improved our first response time by integrating Whatsapp as a communication channel in our customer service.
Customer support was always a top priority at Nykaa. Our growing consumer base demanded we find modern support solutions. That’s when we partnered with Simplify360. Now, our support is pretty much streamlined. Our agents handle 50,000+ tickets per month and we were able to integrate all our support channels, automate responses and do more. Simplify360 is definitely working out great for us!
We manage over 50 channels for customer support, and with Simplify360, it has become effortless to manage all our channels from one place. Simplify360 is also efficient in supporting our day-to-day operations like reporting and escalations.
We found an able and committed partner in Simplify 360, who worked with us to develop real-time listening, integrated the multiple channels into a singular customer redressal interface and improved our first response time by integrating Whatsapp as a communication channel in our customer service.
Customer support was always a top priority at Nykaa. Our growing consumer base demanded we find modern support solutions. That’s when we partnered with Simplify360. Now, our support is pretty much streamlined. Our agents handle 50,000+ tickets per month and we were able to integrate all our support channels, automate responses and do more. Simplify360 is definitely working out great for us!
Discover what matters. Get started with social media listening.
Explore
Simplify360 suite
FAQs About Social Media Listening Tools
An effective social media listening tool should have features like real-time monitoring across platforms, keyword tracking, sentiment analysis, competitive analysis, customizable reports and more.
With an effective social media monitoring tool, businesses can track brand mentions in real-time, analyze overall brand sentiment, discover emerging trends, identify influencers, monitor competitor activities and gain actionable insights insights to enhance brand reputation.and craft marketing strategies.
Simplify360 is one of the most cost-effective social media listening tools that comes with features like real-time monitoring capabilities, sentiment analysis, competitive intelligence, customizable reporting and more at affordable pricing tiers, making them suitable for businesses of all sizes.